King of the Jungle perhaps?

According to Marriott Edgar “Now Albert had heard about lions, How they were ferocious and wild, And to see Wallace lying so peaceful, Well… it didn’t seem right to the child” Well those that know what happened next are rightly justified in keeping clear of all lions or in fact any big cat.
But … if you dont engage with the big beasts all you get is something uninspiring and tedious so sometimes we have to push outside of our considered comfort zone until it becomes our comfort zone.

In the video below you will see how engaging with the dangerous can reap enormous rewards.

In business do we always take the easy route a bit like water or do we look for the right route, the gut feeling route, the route that satisfies and makes us happier and more content?

I believe that everyone is capable of so much more if only they would just take a deep breath and dive right in thats not to say you put your head in the lions mouth but take a look at the video below


 

Speaking & Listening

We have all heard the concept that we have two ears and one mouth and that we should use them in that ratio. I came across this speech given by Julian Treasure on TED in JUne 2013 – I only wished I had found it earlier as anyone who gives speeches or presentations will tell you all of this is absolute gold. So much so that I am now reading his book “Sound Business” which gives an insight into how and why we can use sound to our advantage listen like and learn…

Know your rights

Every business needs them, every business uses them – absolutely no customer reads them or in fact very few actually understand them. in reality they are a very negative process.  They detail what your rights are when things go wrong sometimes disastrously so. Before you go further watch the movie below and how much your privacy and rights are really worth. The customer is king unless they are not…       Terms & Conditions may apply!

 

 

Before you decide to offer discount…

Before you decide to offer any form of discount or, preferably increase your prices take a look at the two graphs below and then decide which is best for you please be sure to have the following tattooed to your hand/arm or head.

Price is never the reason for a sale or for losing a sale – EVER EVER EVER…

obviously if you are going to the Tattooist then you may embellish this with a few colours or a dragon or two. I have included a nice one by © Dragon pictures gallery. 2014. to give you inspriation,

 

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Dragon

Swimming against the tide!

Why is running a business like being a shark?

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There are times when running a business is a thankless task and it seems that the battling is non stop and this can be overwhelming there are those occasions when it seems that it is time to just throw in the towel and get a “proper job” but I can tell you that once you have been “tainted” with the experience of running your own business returning to world of the wage slave may look attractive but is nigh impossible to achieve. You now are used to working longer hours – getting sick less – ignoring your family and social life and spending each month hanging in there telling yourself that next month it will be better. In the words of Del Boy “this time next year Rodney we’ll be millionaires” – but of course we won’t. We have to get used to being abused and roughed up on an almost daily basis. That is not to say that there are not some seriously big pluses. Being your own boss means that you can’t be sacked by your childish and irratic boss, it means that you can make the right decisions when they need to be made and most importantly of all you are in charge of your own destiny. When I say that running your own business is like being a shark I am not referring to the behviour of some of the more seedier sides of business like Loan Sharks or Office Sharks. No I am referring to the wonderful creatures that had the misfortune to be created almost perfect for their environment and remained at the top of the food chain until Man came along with mechanical and industrial destructive methods. Most important facet of the Sharks life and one which I believe has made the so successful is that they physically cannot stop still… they have to keep moving whatever even when they know that moving forward is not right but not wrong either. They cannot sit on the fence here because nature has given them one incentive to keep moving that we somehow wish our employees had. If they stop moving forward they simply drown. Something to think about next time you take a bath.

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What happens when nobody loves you anymore?

This last week has been a real eye opener to those who deem themselves the great and the good. When people around you who rely on you to do what you promise no longer love you, what can you do?

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Businesses who lose clients will find out that the majority of the clients that leave don’t do so because the service is bad or the products suddenly start to fall apart or you have become something they can’t bring themselves to stand any more time in your company any more. No – the reason they leave is because they no longer feel valued or loved by you anymore. The relationship you used to have with them is now damaged. Sometimes that damage is so bad that you will never be able to fix it.

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As many of our politcal classes are finding out what we in the business world have known for many years. All you really have in this life is your reputation and when that is gone so are you!

The importance then is so easy do what you say your going to do in the time you said you were going to do it and at the price you said you would do it for. That’s a basic the next bit is also essential. Do it with a smile on your face and warmth in your heart – go the extra mile even when there is no personal financial gain in it for you. I can assure you that there will be personal gain maybe not today maybe not tomorrow but at sometime in the future it will pay dividends to back to you.

Loose Change or Loose Morals?

Or should this be “The rant of a time poor shopper”
This is not strictly a business matter but does help to highlight the way the different genders deal with negotiating transactions.
I always seem to join a queue in a shop with a lady in front of now this lady can be any size and any age but I only notice it’s a lady because of what happens when we get to the checkout counter…

Now I, and I believe that includes most men, have some rough idea of what the items they have chosen to purchase are going to total up to so can prepare to cover the cost when asked to in a timely manner. But get behind the person I was recently, when finally the counter comes up on them it’s almost a shock and, additionally, the amount requested seems to come as a complete surprise.

The person in question is clutching hold of her handbag as if her life depends upon it and grudgingly opens it to retrieve her purse when the total owed becomes clear. This then escalates into a search of the deepest crevices of her purse to finding what cash is hiding away. After some rummaging she withdraws the amount and then what she says next brings a cold fear into my heart; “I think I have the extra change”! This throws the mathematically challenged shop assitant into a cold sweat of panic and now all calculations will have to be done again. After payment is carried out we have the purse closing ceremony where it is repeatedly checked and finally closed then returned to the handbag which is also then closed and checked, but please note this has to be done at the counter, exasperatingly we then the receipt has to be put away safely before finally moving off to one side to let the next person in the queue have their turn. If there are three or four women in the queue in front of you, take my advice, give up and go elsewhere. For me the process is simple, regardless of the total, men get out the largest note in their wallet and quickly pay taking the change and receipt in one hand and then stuffing into their pocket for later checking if they can be bothered.

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This is by no means a modern phenomenon if I remember correctly in the famous film The Glen Miller Story starring James Stewart as Glen Miller and June Allyson as his wife Helen there is a scene where Helen is tired of living the life of a nomad and wants to settle down. Glen says that they can’t afford it and Helen replies that she has saved enough for a Deposit by emptying his pockets of change every night. Now in the late 1930’s I can believe that may have been possible but now finding £50K in my pockets or down the back of the sofa is downright impossible however women are still predisposed to carry out the change liberating routine.

I would never contemplate riffling through my wifes handbag, god knows what I would find, as that would be a gross violation of trust.

The point I am making is that the speed of transation allows men to close a deal and move on where a women needs to be sure that it is all going to plan.

If nothing else it explains why I never seem to have the right change for the parking meter…